aww bless ya sorry to hear about that hun ive bought all my bugaboo stuff from john lewis found theyve always got loads of stuff not that this will help ya get ure money back dont know what to advise u for that one sorry to hear about your bad experience thanx for letting us know

just a quick warning, don't know if anyone has heard of this company or  used them before.  they are based in wrexham and have a website where i placed an order for a bugaboo foot muff which they said they had in stock (which i was very pleased about  as  was struggling  to get one anywhere else!).  my money was taken  from my account and when my order didn't arrive i e-mailed them to see where it  was (their phone number is apparently  not working through some fault of bt, so it says on their website!).

i received no response to my e-mail and my order still didn't arrive.  i decided to do some research on the net to see if anyone else had the same problem with them and it turns out i am not alone!

just  thought i would warn everyone not to use them!!!!