Udders can i ask how long it took specially once you had sent it to nintendo to hear back from them.

I sent my dd and i think it might of been lost in the post now as it has been 2 months i have e-mailed them twice and there not getting back to me.

When I bought a ds from Game I was told you get a 2yr guarantee, the 1st year with the retailer and the 2nd year with nintendo themselves. Maybe it's changed now though, let us know how you get on pls

we sent our sons DS to nintendo to be repaired after he broke the top screen........... they classed it as a major repair and they replaced the whole top half of the DS rather than the screen and it was £50 and it came with a warranty for 12 mths.............. there are only two prices for repairs from Nintendo..................... minor is £30 Major is £50...........

Thanks for that i have also looked on say no to 0870 and got the number that will be free to phone so even better. thanks again x

Nintendo Service Centre
Codestorm House
Walton Road
Farlington
Hampshire
PO6 1TR
Telephone: +44 (0)870 6060247 (Calls charged at National Rate)

thats the ninty customer service info...give them a call and see if they can help...if they repair it you should get some guarantee with it

the DS is region free for games...but not for all parts...the japanese one for example have a different electric current so you need a step down adapter to charge them

from what you said it sounds like you have a power cell problem...that would need to be fixed with uk parts...we know of one guy who ordered a new screen thru ebay and it wouldnt work as it was a japanese part...so i would recommend trying nintendo themselves 1st...but phone as its quicker than email

ebay has shops that do repairs i'm sure take a look hun x

Does anyone know where i can get my son's ds lite repaired. The ds will charge up but not turn on he only had it 18 months and thought it would have lasted longer than that. many thanks